Effective Date: March 11, 2025
These Terms of Use describe the rules and conditions that apply when accessing or using the Brightline Commerce website, including its webpages, digital content, online tools, account features, shopping functions, and related services. By visiting the website, creating an account, browsing available information, placing an order, or using any feature made available through the platform, you acknowledge that you have reviewed these terms and agree to comply with them. If you do not agree with these requirements, you should discontinue use of the website and its associated services.
The website is generally intended for individuals who are at least 18 years old and located within the United States or eligible U.S. territories and possessions. By using the website, you confirm that you meet the applicable age and location requirements and have the legal capacity to enter into these terms. Anyone who does not satisfy these conditions should not access or use the website.
These terms may be revised periodically as our services, technology, business operations, website features, or legal obligations develop. Changes may include additions, removals, or modifications to existing provisions. Unless a different effective date is specifically stated, revised terms generally become effective once they are posted on the website. Your continued use of the website after revised terms are made available may indicate your acceptance of the updated conditions. We recommend reviewing this page periodically to remain aware of any changes.
Brightline Commerce may change, suspend, restrict, or discontinue portions of the website or individual services at any time. This may include particular pages, account features, promotional tools, digital resources, content, or other functionality. Maintenance, security requirements, technical limitations, operational considerations, business decisions, or unexpected circumstances may result in temporary interruptions or permanent changes. We do not promise that every website feature will remain available continuously or without interruption.
Content provided through the website is intended primarily for general informational purposes. Although reasonable efforts may be made to maintain useful and reliable information, we do not guarantee that all content will always be complete, accurate, current, or free of mistakes. Product descriptions, pricing, availability, specifications, promotional information, and other website details may be changed or corrected without advance notice. Information should therefore be considered in the context in which it is presented at the time of use.
Certain features may require users to create an account. When registering, you are expected to provide information that is accurate, complete, and reasonably current. If account information changes, you should update it when appropriate. You are responsible for keeping usernames, passwords, authentication details, and other account credentials confidential. Account information should not be knowingly shared with unauthorized persons. If you become aware of suspicious activity, unauthorized access, or another potential security issue, you should notify customer support promptly.
Users are responsible for activity conducted through their accounts, including activity performed by another person if account credentials have been improperly shared or inadequately protected. When accessing the website from a public, shared, or otherwise accessible device, appropriate steps should be taken to protect account information and personal data. Users should log out when their session is complete. We may limit, suspend, or terminate account access when there is a reasonable basis to believe that these terms have been violated or when such action is necessary to protect customers, users, systems, services, or website operations.
Website content and digital materials may be protected by copyright, trademark, service mark, trade dress, and other intellectual property laws. Protected materials may include written material, photographs, artwork, graphics, software, page layouts, logos, product imagery, trademarks, videos, and other proprietary elements. These rights may belong to Brightline Commerce or to third parties that have authorized their material for use on the website. Unless applicable law or express permission allows otherwise, users may not reproduce, modify, republish, distribute, sell, license, transmit, commercially exploit, or create derivative works from protected content.
Limited personal use of selected website materials may be permitted for purposes such as reviewing products, considering a purchase, or interacting with available services. Any authorized copy or printout should preserve applicable copyright notices, trademark information, ownership statements, and other proprietary markings. Permission for personal use does not transfer ownership of the material or provide a general commercial license.
The website must be used only for lawful and authorized purposes. Users may not engage in conduct that is fraudulent, deceptive, abusive, unlawful, disruptive, malicious, or harmful. Attempts to defeat security measures, access accounts or systems without authorization, interfere with website functionality, introduce malicious code, damage infrastructure, or compromise networks are prohibited. Unauthorized scraping, automated extraction, bulk data collection, systematic copying, or similar activities may also be restricted unless expressly permitted.
Users may not impersonate another person, company, organization, or other entity. They may not distribute unsolicited communications, conduct phishing or fraudulent schemes, collect personal information without appropriate authorization, or intentionally interfere with another user’s access to the website. Activities that could damage systems, disrupt operations, weaken security, or negatively affect other visitors are not permitted.
All website users are responsible for complying with applicable laws and regulations. The website may not be used to distribute unlawful threats, harassment, defamatory material, discriminatory statements, obscene content, deceptive information, abusive communications, or other prohibited material. Users may not employ the website to facilitate illegal conduct, exploit minors, violate another individual’s privacy, infringe intellectual property rights, or interfere with rights protected by applicable law.
Certain areas of the website may allow users to submit reviews, comments, photographs, feedback, messages, testimonials, or other content. Individuals remain responsible for everything they submit. By uploading or providing material, users confirm that they have the necessary rights and permissions to do so and that their submissions do not violate applicable laws, these terms, or the rights of another person or organization.
User-submitted content should not include confidential information that should not be publicly disclosed, malicious software, unlawful material, fraudulent claims, unauthorized advertising, or content that infringes copyright, privacy, publicity, trademark, or other legal rights. Users should carefully consider what they publish through interactive features because material submitted publicly may be accessible to other visitors or third parties.
To the extent permitted by the applicable website feature, submitted content may be stored, copied, displayed, distributed, or otherwise processed for legitimate purposes connected with operating, maintaining, promoting, or improving the website and its services. Permitting such use does not relieve users of responsibility for ensuring that their submissions are lawful, accurate, and appropriate. Content supplied by customers or other third parties remains the responsibility of the individual or organization that submitted it.
The website may provide links to websites, applications, platforms, or other digital resources operated by third parties. External destinations may maintain their own terms, privacy practices, security procedures, and content policies. Brightline Commerce does not necessarily control or guarantee the availability, accuracy, security, or privacy practices of these external services. A link to a third-party destination does not automatically mean that we endorse, sponsor, recommend, or maintain a formal relationship with that provider.
Users who choose to visit an external website or application are responsible for evaluating whether the destination is appropriate for their needs. Before submitting personal information or completing transactions on a third-party platform, users should review the policies and conditions established by the relevant provider. Activities conducted through external services may be governed entirely by the terms of that third party.
Website content should not be understood as a promise that a particular product, service, feature, or recommendation will produce a specific result. Product descriptions, recommendations, statements, specifications, and other materials are provided to assist customers in making informed decisions, but individual outcomes may vary. Users are responsible for determining whether a particular product or service is suitable for their circumstances.
Occasional errors may appear on the website, including incorrect pricing, descriptions, availability information, specifications, promotional details, or other content. If an error affects an order or transaction, Brightline Commerce may correct the information, decline the transaction, or cancel the affected order when appropriate. This may occur even when an order has already been submitted or an automated confirmation has been issued. If payment has already been collected for an order that is subsequently canceled because of an error, the applicable amount may be refunded to the original payment method.
Purchases and certain website features may be subject to additional policies or conditions. These may include requirements relating to payment, shipping, delivery, returns, exchanges, privacy, promotional programs, rewards, individual products, or specialized services. Specific offers, campaigns, programs, or transactions may contain additional rules. By participating in such an activity, users agree to follow the requirements that apply to the relevant transaction or program.
Certain website features may allow users to share content through social media platforms or other third-party services. Users are responsible for using these functions in accordance with applicable laws and the rules of the external platform. Users may not falsely represent that their opinions, statements, products, services, or activities have been officially approved, sponsored, authorized, or endorsed by Brightline Commerce or another organization without appropriate permission.
If a user believes that material available on the website infringes a copyright or other intellectual property right, the user may submit an appropriate notice identifying the protected work, the allegedly infringing material, and where the material can be located. The notice should also include sufficient contact information and any other information required by applicable law. Intellectual property concerns may be submitted to legal@brightlinecommerce.com.
Information relating to website use or accounts may be retained or disclosed when required by applicable law, valid legal process, or lawful governmental or judicial requests. Brightline Commerce may cooperate with courts, regulators, government agencies, and law enforcement authorities when legally required. Information may also be handled when reasonably necessary to investigate suspected unlawful conduct, protect property, maintain system security, enforce applicable requirements, or safeguard customers, employees, users, business partners, and other individuals.
If access to an account or website service is terminated because of a violation of these terms, provisions that are intended by their nature to remain effective may continue to apply. This may include provisions relating to intellectual property, prohibited conduct, disclaimers, limitations of responsibility, user obligations, dispute-related matters, and other terms that reasonably remain relevant after access has ended.
Questions concerning website access, customer accounts, purchases, these Terms of Use, or other service matters may be directed to Brightline Commerce at support@brightlinecommerce.com. Telephone assistance is available at +1 800 555 0199. Written correspondence may be sent to 2400 Westlake Avenue, Suite 500, Seattle, WA 98121.
By continuing to access or use the website after these Terms of Use have been published or updated, you acknowledge that you have had a reasonable opportunity to review the applicable conditions and agree to follow the requirements governing use of the website and its related services.